Why choose Uritox Medical? We know the drug and alcohol testing business. After all, we've been doing it for over 15 years. With a
highly trained staff, quality products and lowest prices guaranteed, you can trust Uritox Medical to far exceed the competition.
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For questions regarding drug or alcohol testing please visit our drug information page.

Parents can visit our
Parents Corner for helpful information on home drug testing.

If you have any questions or concerns please feel free to
contact us and one of our knowledgeable staff members will be happy to assist you.

Has my order shipped?
Orders are shipped same day Monday - Friday if placed before 3:00pm EST.  You will receive an email confirmation stating that your order has

How do I change quantities or cancel an item in my order?
Click the "Quantities" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no
longer editable.

How do I track my order?
Orders are shipped via USPS or UPS.  USPS First Class and Priority Mail orders will not have a tracking number emailed.  Please email us if
you would like the tracking number.  UPS Shipments will receive a tracking number via email.  Please visit USPS.com orUPS.com to track your

My order never arrived.
If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages
each show a status of "delivered",please contact customer service for assistance.

An item is missing from my shipment.
Please contact customer service.

When will my backorder arrive?
Back ordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be
able to ship the item to you.

What is the return policy?


An order with UriTox, LLC constitutes an acknowledgement and acceptance of our refund and return policy.  You may return your item within 20
days of purchase for are fund of purchase price less a 10% restocking fee and S/H.   Merchandise must be in new condition within original
undamaged packaging.  Please note Urine testing products are not refundable.

You must have an authorization number to return your item. Please call 419-475-2885 or toll free 1-877-487-4869 for shipping instructions and
an authorization number

Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.  Our warehouse is located in the state of Ohio.

I have a question on my charges.
You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact
customer service.

When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).

Low Price Guarantee
UriTox offers a 100% Low Price Guarantee.  It is our commitment to provide you with the best value, at the best price. We value your business
and strive to keep our prices low, and SAVE you money!

Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

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